About Portugal by TRAVELTAILORS

Portugal by TRAVELTAILORS is the luxury Destination Management Company (DMC) brand of TRAVELTAILORS, created to showcase the very best of Portugal through authentic, tailor-made travel experiences. Built on TRAVELTAILORS’ long-standing expertise in bespoke travel design, our DMC offers discerning partners unparalleled access to Portugal’s most exclusive destinations, experiences, and local expertise.

 

Who We Are and What Sets Us Apart

Allow us to introduce our agency. We specialize in designing highly curated luxury itineraries that showcase the very best of Portugal — seamlessly blending hidden gems and off-the-beaten-path discoveries with the country’s rich cultural and historical heritage.

Our expertise lies in crafting exclusive, tailor-made travel experiences that transcend the typical tourist routes. Every journey is designed with precision and creativity, offering immersive moments that reveal Portugal’s authentic beauty, refined elegance, and timeless charm.

While we love uncovering the lesser-known corners of the country, we also celebrate the iconic landmarks that make Portugal truly unforgettable — ensuring each itinerary balances discovery, comfort, and sophistication in perfect harmony.

Our commitment

At Portugal by TRAVELTAILORS, we are your trusted luxury Destination Management Company in Portugal, offering bespoke travel services and expert ground arrangements across mainland Portugal, the Azores, and Madeira Islands. Our commitment is to deliver exceptional travel experiences that combine authenticity, exclusivity, and flawless execution — designed to elevate your clients’ journeys and strengthen your business.

We specialize in tailor-made luxury itineraries for travel advisors, tour operators, and agencies seeking a reliable Portugal DMC partner. From premium accommodations and private transfers to curated cultural encounters and exclusive access, we manage every detail with discretion and precision.

With deep local knowledge and a trusted network of suppliers, we craft experiences that go beyond the beaten path, showcasing hidden gems while ensuring comfort, safety, and sophistication. Each itinerary reflects the essence of Portugal — elegant, authentic, and inspiring.

Our mission is to empower our partners with confidence, consistency, and creativity, providing the support of a dedicated DMC in Portugal that delivers excellence from start to finish.

Our values

We think and act with integrity, honesty and respect for our clients, colleagues and partners.
Good practices
We prefer local providers who seek to respect and benefit local communities through educational, environmental and cultural initiatives. We are also concerned with minimizing the environmental and social impact in all our personal and professional activities.
Sustainability Policy
Sustainability
We strive at every stage of our work so that Portugal by TRAVELTAILORS can be successful and grow.
Dedication
We provide careful work, which guarantees clients safety and satisfaction at all stages and facilitates the work of our colleagues and providers.
Reliability
We think and act with integrity, honesty and respect for our clients, colleagues and providers.
Empathy
We express joy, kindness, and confidence in every interaction, addressing any challenge swiftly and smoothly so our clients never feel the concern behind the scenes.
Positive communication
We are consistent in our actions, so that our clients and providers know what to expect when they deal with us.
Coherence
We are truly grateful people. We manifest this frequently and in various ways. We celebrate our successes and the successes of those around us.
Gratitude

Boas práticas

Pensamos e agimos com integridade, honestidade e respeito pelos nossos clientes, colegas e parceiros.

Sustentabilidade

Preferimos parceiros locais que procuram respeitar e beneficiar as comunidades locais através de iniciativas educacionais, ambientais e culturais. Temos ainda a preocupação de minimizar o impacto ambiental e social em todas as nossas actividades pessoais e profissionais. Política de Sustentabilidade da TravelTailors

Política de Sustentabilidade da TravelTailors

Dedicação

Empenhamo-nos em todas as etapas do nosso trabalho para que a TravelTailors possa ter sucesso e crescer.

Confiabilidade

Prestamos um trabalho cuidado, que garanta a segurança e satisfação dos clientes em todas as etapas e facilite o trabalho dos nossos colegas e parceiros.

Empatia

Pensamos e agimos com integridade, honestidade e respeito pelos nossos clientes, colegas e parceiros.

Comunicação positiva

Transmitimos alegria, amabilidade e confiança no nosso discurso. Procuramos resolver problemas sem transmitir preocupações aos nossos clientes.

Coerência

Somos coerentes nas nossas acções, para que os nossos clientes e parceiros saibam com o que contam quando lidam connosco.

Gratidão

Somos pessoas verdadeiramente gratas. Manifestamo-lo com frequência e de várias formas. Celebramos os nossos sucessos e os sucessos dos que nos rodeiam.

Our team

Paula Alves
Edgar Rodrigues
Lisete Cardoso
Alexandra Tormenta
Patrícia Rodrigues
Laura Filipe
Tiago Simões
Liliya Mazur
Helga Chinak
Vítor Marques

Paula Alves

A Paula Alves nasceu na Ponte da Barca, em 31 de Dezembro de 1975 – mesmo a tempo de brindar ao novo ano. Aos 2 anos, foi viver para os Estados Unidos, por onde viajou sempre que possível com os pais e amigos. Regressou a Portugal e licenciou-se em Economia na Universidade de Coimbra, aproveitando os intervalos de estudo para passar belos fins de semana pelo nosso maravilhoso país. As experiências profissionais passaram pela Contabilidade e Gestão da Qualidade, na NetJets Europe.

Edgar Rodrigues

O Edgar Rodrigues é ribatejano, nasceu em 1984 na cidade de Vila Franca de Xira. Viveu grande parte da sua vida nas Lezírias onde ganhou gosto pelas tradições, vinhos, azeite e vida rural. Concluiu licenciatura e mestrado em Património e Informação Turística, e trabalhou vários anos como guia-intérprete oficial em todo o território nacional. Faz parte da equipa TravelTailors como Senior Travel Designer.

Lisete Cardoso

A Lisete Cardoso é alfacinha, da colheita de 1975. Apesar de adorar a fantástica experiência estudantil na cidade de Coimbra, não quis perder a oportunidade de, lá pelo meio, estudar um ano na Escócia. Licenciou-se em Economia e regressou a Lisboa, para trabalhar numa multinacional de auditoria financeira, tendo-se tornado Revisora Oficial de Contas em 2005.

Alexandra Tormenta

A Alexandra Tormenta nasceu em Lisboa em pleno Inverno de 1980 e da infância algumas das memórias mais doces e vívidas são das viagens que fez com os pais de Norte a Sul de Portugal. Crê que semearam a curiosidade pela descoberta de novos locais.

Patrícia Rodrigues

A Patrícia Rodrigues, nasceu em 1974, entre o Natal e o ano novo, em Lisboa. Formou-se em Engenharia pelo Instituto Superior Técnico, mas o seu gosto pelos livros levou-a a trabalhar no mercado livreiro durante 20 anos.

Laura Filipe

A Laura Filipe é alfacinha e, tal como a Paula, nasceu no último dia do ano, mas em 1993. Licenciada em Ciências da Comunicação, foi desafiada para fazer parte do mundo do turismo e nunca mais olhou para trás. No entanto, o “bichinho” da Comunicação nunca a abandonou e, por isso, em 2019 terminou o Mestrado em Comunicação Social – com uma tese que aliou Comunicação a Turismo, como não poderia deixar de ser.

Tiago Simões

O Tiago Simões nasceu em 1996 na Sé Nova, em Coimbra, mas foi criado na Beira Alta, no sopé da imponente Serra do Caramulo. Em terras de Viriato, mergulhou no mundo dos vinhos e tornou-se especialista em enoturismo. Esta vertente abriu-lhe as portas para a licenciatura em Turismo que lhe garantiu um bilhete de ida para a capital lisboeta, onde em 2022 integrou a equipa de outgoing da TravelTailors.

Liliya Mazur

A Liliya Mazur nasceu dois dias antes do Natal, no frio e rigoroso inverno da Ucrânia, melhor dizendo na sua cidade – Ternopil. Cresceu até aos oito anos, entre o centro da sua cidade, onde estudava e uma aldeia típica onde vivia em pleno contacto com natureza, em casa de família construída pelos seus tetravós de origem polaca.

Helga Chinak

A Alexandra Tormenta nasceu em Lisboa em pleno Inverno de 1980 e da infância algumas das memórias mais doces e vívidas são das viagens que fez com os pais de Norte a Sul de Portugal. Crê que semearam a curiosidade pela descoberta de novos locais.

Vítor Marques

O Vítor Marques nasceu em pleno inverno de 1992, no último dia de Janeiro, na bonita cidade de Coimbra. Viveu toda a sua infância e adolescência na pacata capital do vidro, a Marinha Grande e em 2010 mudou-se para Lisboa, de onde teima em não querer sair.

The Founding Team

Paula Alves, co-founder of TRAVELTAILORS, was born in Ponte da Barca, on December 31, 1975 – just in time to toast to the new year. At the age of 2, she moved to the United States, where she traveled whenever possible with her parents and friends. She returned to Portugal, at 18, and graduated in Economics at the University of Coimbra, taking advantage of the study breaks to spend beautiful weekends in our wonderful country.
Professional experiences included Accounting and Quality Management at NetJets Europe.
Nowadays family trips and getaways are a “must”. Painter and culinary lover, she knows how to appreciate the colors and flavors of the places explored.
Paula is the Director of Sales and Quality at TRAVELTAILORS and is responsible for the incoming market. In addition to her love for Portugal, she elects the USA, Canada, Seychelles, Botswana, Namibia, China and Turkey as other favorite countries. She loves boutique hotels, gourmet restaurants and good surprises in general. 

Lisete Cardoso, co-founder of TRAVELTAILORS, was born in Lisbon in 1975. Although she loved the fantastic student experience in the city of Coimbra, she did not want to miss the opportunity to study for a year in Scotland. Lisete graduated in Economics and returned to Lisbon to work as a multinational financial auditor, having become a Certified Public Accountant in 2005.
During 11 years of hard work, travel was the perfect escape… the cherry she longed for! The world map on the wall of the office was spotted with dots that marked the places she visited on her travels, and half the pleasure was in planning. It was in 2009, while climbing Mount Kilimanjaro, that Lisete decided that the right time had come to change the executive suits and the financial world for the opportunity to provide happy moments and unique life experiences through travel planning.
Lisete is currently the Financial Director and responsible for the outgoing market at TRAVELTAILORS. Her favorite destinations are Southeast Asia, Australia, New Zealand, and Peru. 

Support

Contacts

Rua Francisco Stromp, 31C
1600-464 Lisboa – Portugal

See map

+351 21 757 8670*
*Call to the national landline

portugal@travel-tailors.com
Meeting available by appointment

© TRAVELTAILORS, Lda. – Registration no. 2852 • Tax ID no. 509 327 648 – Registered at the Lisbon Commercial Registry under the same number • Share Capital: €25,000 – Member of APAVT – All rights reserved.

Paula Alves was born in Ponte da Barca, on December 31, 1975 – just in time to toast the new year. At the age of 2, he went to live in the United States, where he traveled whenever possible with his parents and friends. He returned to Portugal and graduated in Economics at the University of Coimbra, taking advantage of study breaks to spend beautiful weekends in our wonderful country. Professional experiences included Accounting and Quality Management at NetJets Europe.

Edgar Rodrigues is from Ribatejo, born in 1984 in the city of Vila Franca de Xira. He lived much of his life in Lezírias where he gained a taste for traditions, wines, olive oil and rural life. He completed his degree and master’s degree in Heritage and Tourist Information, and worked for several years as an official guide-interpreter throughout the national territory. She is part of the TravelTailors team as a Senior Travel Designer.

Lisete Cardoso is an alfacinha, from the 1975 vintage. Despite loving the fantastic student experience in the city of Coimbra, she didn’t want to miss the opportunity to study a year in Scotland in the meantime. She graduated in Economics and returned to Lisbon to work at a multinational financial audit company, becoming a Chartered Accountant in 2005.

Alexandra Tormenta was born in Lisbon in the winter of 1980 and some of her sweetest and most vivid childhood memories are of the trips she took with her parents from the North to the South of Portugal. He believes they sowed curiosity in discovering new places.

Patrícia Rodrigues, was born in 1974, between Christmas and New Year, in Lisbon. She graduated in Engineering from Instituto Superior Técnico, but her love of books led her to work in the bookselling market for 20 years.

Laura Filipe is from Rio and, like Paula, was born on the last day of the year, but in 1993. With a degree in Communication Sciences, she was challenged to be part of the world of tourism and never looked back. However, the Communication bug never left her and, therefore, in 2019 she completed her Masters in Social Communication – with a thesis that combined Communication with Tourism, as expected.

Tiago Simões was born in 1996 in Sé Nova, in Coimbra, but was raised in Beira Alta, at the foot of the imposing Serra do Caramulo. In the lands of Viriato, he immersed himself in the world of wine and became a specialist in wine tourism. This aspect opened the doors for him to graduate in Tourism, which guaranteed him a one-way ticket to the capital of Lisbon, where in 2022 he joined the TravelTailors outgoing team.

Liliya Mazur was born two days before Christmas, in the cold and harsh winter of Ukraine, or rather in her city – Ternopil. He grew up until he was eight years old, between the center of his city, where he studied, and a typical village where he lived in full contact with nature, in a family house built by his great-great-grandparents of Polish origin.

Helga Chinak was born on the shortest day of 1981, December 21st, in the city of Tondela in the district of Viseu. Mozambican parents, recently arrived in Portugal, like so many others from Mozambique.
But it was in Monte de Caparica, on the outskirts of Lisbon, that he grew up and lived until he was 19, then embarked on a great adventure to the gigantic/challenging city of London. It was there that he began to see the world in a different way. Studied International Relations (aimed at NGOs). During her 15 years in London, she had several professions, hairdressing assistant, waitress, secretary at the High Commission of Mozambique in the United Kingdom, customer support assistant for Bloomberg, etc.
In 2017, he embarked on the World of Cruises with the company Seabourn, which gave him the opportunity to discover “other” worlds and immerse himself in other cultures, from Vanuatu to Madagascar.
Helga loves people and talking to them, always ready for a good laugh with a stranger. She likes to do new things and is always ready to help others, but her real passion is spending her nights doing puzzles and perfecting her samosas.

Vítor Marques was born in the middle of winter 1992, on the last day of January, in the beautiful city of Coimbra. He lived his entire childhood and adolescence in the peaceful glass capital, Marinha Grande, and in 2010 he moved to Lisbon, where he insists on not wanting to leave.